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PostNL requires 'immediate' federal government action after 2024 revenue warning

PostNL's president called for urgent federal government action to secure the Dutch postal service on Monday, after the group cautioned on 2024 profit partly due to what she called an unsustainable service design.

Shares of the postal operator fell as much as 8.4% in early trading, nearing their all-time low seen in March 2020.

Slow to broaden their parcel networks and at times in monetary trouble, conventional postal services in Europe are having a hard time to keep up with competitors from other parcel locker operators such as Poland's InPost or Amazon.

In a statement, outgoing CEO Herna Vernhagen called again on the Dutch federal government to increase financial contributions as an unavoidable step to secure a future-proof and financially practical postal service.

Chief Financial Officer Pim Berendsen, who will become the CEO in April, said during a call with analysts that he expected the universal service in PostNL's home market to end up being structurally loss-making.

An option for margins to enhance would be to much better yield from bigger consumers, he stated, including that different customers would require different kinds of steps, such as expense cuts and new pricing methods.

PostNL will reassess its technique and focus more on its worldwide chances, he added, with more information to come in February when it reports its final annual results.

Among the couple of European incumbent mail operators without any state involvement, PostNL stated its normalised 2024 operating revenues would be around 53 million euros ($ 54.64 million) based on preliminary readings. That was listed below its earlier projection of around 80 million euros, last cut in November.

4Q24 results disappointed due to a velocity of existing trends, with the key chauffeur for the outlook miss being the higher-than-expected customer concentration at parcels in 4Q24, KBC experts said in a note to clients.

The business, which provides parcels and letters throughout Belgium, the Netherlands and Luxembourg, approximated its yearly complimentary capital at about 12 million euros, above the anticipated break-even, pointing out well-executed money and balance sheet management.

(source: Reuters)