Latest News
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US closes investigation into 2024 Delta Air Lines melting down sparked by CrowdStrike failure
The Trump?administration announced on Monday that it had?closed?an?investigation, without seeking penalties, into a July 20, 2024 meltdown of Delta Air Lines sparked a global outage which disrupted the plans of 1.3 millions customers and cost $500 million to the carrier. Biden's administration launched an investigation into Delta after the CrowdStrike computer software outage. Other major carriers had been able to quickly resume normal operations. The U.S. Transportation Department spokeswoman said that the review revealed "Delta passengers received prompt refunds and adequate baggage assistance as well as appropriate?assistance to passengers with disabilities." USDOT, under President Donald Trump's administration, has rolled back some of the consumer protection initiatives announced by then-President Joe Biden. It has also reversed?a number?of penalties. Delta stated in a statement that it was thankful USDOT acknowledged "the catastrophic circumstance we faced as an Industry during the unprecedented outage" and dismissed the investigation by citing our care for customers. This included millions of dollars of refunds, hotel, food, and baggage assistance. USDOT stated that its decision to close the investigation included a directive to Delta to "provide adequate customer service assistance, including timely notification of your right to request a refund." Politico was the first to report on Monday that this decision was made back in November. USDOT waived an $11 million fine on Southwest Airlines in 'December. This was part of a settlement for $140 million over the airline's meltdown during a busy travel season. As part of the settlement, American Airlines was also required to pay $16,7?million in 2024. This was due to their treatment of wheelchairs and disabled passengers. The Federal Aviation Administration (FAA) closed its investigation last month into airlines that failed to comply with the required flight reductions at 40 major airports in 2025 during the government shutdown, without seeking any fines.
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Native Taiwanese paddle to the Philippines to reconnect a long-lost route
A group of native Taiwanese paddled to the Philippines in a wooden canoe that they built themselves, revitalizing a route that had been dormant for hundreds of years and reestablishing a cultural connection. The indigenous Batanes Islands, located north of Luzon in the Philippines, are also closely related to Taiwan's Orchid island. The 20-seater canoe named Ovayan, or "Golden Friendship", was built by six communities in Orchid Island, as part of an official project. It will take 24 hours to complete the trip, with 60 people rotating between support ships and taking turns rowing. Maraos is the chairperson of Taiwan’s Indigenous Peoples Cultural Foundation, and he himself is an Orchid Island tao. He said that his goal was to reconnect?the forgotten sea route. Maraos (who only goes by one name) said, "With this project, we're re-establishing a sea route between Orchid Island to Batanes. This will allow our cultures and language to continue being transmitted." Hsieh Hsiu Hsiung, a rower, stated that the boat was accompanied by another vessel for safety purposes. Hsieh, who is 61 and a diving instructor, said: "We are no longer afraid because we have modern vessels sailing with us." In the past, our ancestors may have used the stars and moon to guide them while sailing. The 'Tao' are one of Taiwan's smaller indigenous groups, with only a population of?around 5 000. Less than 3 % of Taiwan's 23,000,000 people are indigenous groups. Orchid Island, a popular tourist attraction, is often cut off from Taiwan by bad weather and its isolation. The 'Bashi Channel' is a strategic waterway that connects the South China Sea with the Pacific. Chinese warships patrol the area. Maraos said: "We hope this voyage can be respected by all nations," Maraos said. We do not want our ships or warships to be harassed while at sea by other nations. (Reporting and editing by Kate Mayberry; Ben Blanchard, Ben Blanchard's writing; Ann Wang, Cheng-Chia Hua; Ann Wang)
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EU lawmakers continue to pay compensation for delayed flights
The European Parliament agreed Monday that the EU should keep the current three hour flight delay threshold as the compensation threshold in its next set of airline passenger's rights. This agreement ended a decade-long debate. On 'Friday, the 27 member states agreed to maintain the current level compensation for airlines in case of delay. More than a decade before, the European Commission, which is the EU executive branch, proposed to reduce the amount passengers are entitled to. This issue pitted airlines who demanded greater flexibility in order to "remain competitive" against consumer protection organizations. Both sides have lobbied EU Institutions for many years. According to rules that have been in place since 2004, passengers who are delayed more than three hours may be entitled to compensation ranging from EUR250 ($290.05),?upto EUR600, depending upon the length of their flight. After years of debate the EU countries and European Parliament agreed to the status quo. The member states and the parliament have agreed that airlines can charge for large bags as long as they offer free small bags. They also agree to include the fee for cabin baggage in the basic ticket price. Consumers who choose to opt out of the agreement will receive discounts. The aim of the measure is to increase 'price transparency and comparison. These fees were widely criticized by consumer rights associations across the EU. This sparked a political fight in 2024 when the Spanish Consumer Rights Ministry fined low-cost airlines EUR179,000,000 for charging them. The airlines have appealed against the fine. These countries have also enacted rules allowing an accompanying adult?to sit near a child?without paying a fee, and forcing airlines to provide?more services in the event of missed connections. The law also prohibited airlines from forcing their passengers to download an app on their mobile phones to obtain a boarding card, a practice Ryanair began in November.
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There are some flights to the Middle East that have resumed but there is still disruption.
Some airlines have begun to restore some flights in the Middle East, although many suspensions remain in place following the U.S. and Israeli?strikes against Iran in February that disrupted global travel. Here is a list of the current status of airline flights in alphabetical order. AEGEAN AIRLINES Thessaloniki-Tel Aviv flights were cancelled by Greece's biggest carrier until 26 June. Dubai flights are cancelled through August 31. Erbil, Baghdad and Erbil flights will be cancelled until September 30. AIRBALTIC AirBaltic, a Latvian airline, has canceled flights to Tel Aviv and Dubai until the 28th of June. AIR CANADA Canadian Airlines has canceled flights to Tel Aviv, Dubai and Abu Dhabi until October 24. AIR EUROPA Spanish Airlines has cancelled all flights to Tel Aviv up until the 28th of June. AIR FRANCE-KLM Air France suspends Tel Aviv flights through June 21 and Beirut and Dubai flights through June 24. KLM has suspended flights from Dubai to Riyadh until August 2, and until July 26 to Dammam and Riyadh. CATHAY PACIFIC Hong Kong Airlines has suspended its flights to Dubai and Riyadh through August 31. The U.S. carrier suspended service for the Atlanta-Tel Aviv routes?through December 18th. The airline plans to resume New York JFK to Tel Aviv flight on September 6. Boston to Tel Aviv service, which was scheduled to launch in late October, will now be delayed. FINNAIR It has canceled its Doha flights and will continue to avoid Israel, Iran, Iraq, Syria, and the airspace surrounding those countries. The airline will resume its Dubai flights in October, which are only operated during the winter season. British Airways, owned by IAG, delayed the resume of flights to Doha and Riyadh to August 8th. Flights from Amman, Bahrain, Amman, Dubai, Tel Aviv and Dubai are suspended until the end of'summer'. They are expected to resume on 25 October. When the flights resume, it plans to reduce service to Dubai, Doha and Riyadh to just one flight per day, while dropping Jeddah from its list of destinations. JAPAN AIRLINES Japan Airlines has suspended all scheduled flights between Tokyo and Doha until August 1st, and Doha to Tokyo until July 31st. Polish Airlines has cancelled all flights to Riyadh and Beirut until 30 June. LOT will begin operating its winter route from Dubai in October. LUFTHANSA GROUP Lufthansa has announced that it will resume Tel Aviv flights as soon as July 1, whereas ITA Airways has confirmed they will resume them as of July 1. SWISS delayed the return of flights to August, while Brussels Airlines suspended its operations until October 24. The suspension of Dubai flights by Lufthansa SWISS and ITA Airways continues until September 13th. Lufthansa has suspended all flights until October 24 to Abu Dhabi, Amman Beirut, Dammam Riyadh Erbil Muscat Tehran. Eurowings, a low-cost airline, has suspended its flights to Tel Aviv and Beirut until July 9 and July 17, respectively. Erbil and Dubai will be affected until June 30, and Amman and Abu Dhabi until October 24. ITA Airways also?extended its suspension of flights to Riyadh till July 31. MALAYSIA AIRLINES From July 2, the Malaysian airline will resume limited service to Doha. NORWEGIAN AIR The low-cost carrier has delayed the launch of its Tel Aviv, Beirut and other services indefinitely. No new dates have been set. QANTAS Australia's national carrier has added flights to Rome, Paris and other European destinations to meet the increased demand. The number of flights to Paris is to increase to five weekly return flights from three, and the Perth to Singapore service will go from daily to ten a week. A new?schedule for flights will be implemented gradually from mid-April until late July. ROYAL MAROC Moroccan airline announced that flights to Doha have been cancelled until 30 June. SINGAPORE Airlines In response to increased demand, the carrier has extended the suspension of its Singapore-Dubai flights until August?2. It also added services on Singapore-London Gatwick (late March) and Singapore-Melbourne (late March-October 24). TURKISH AIRLINES SunExpress, a joint venture between Turkish Airlines and Lufthansa has cancelled flights from Dubai to Bahrain until June 30, and Erbil, Beirut, and Erbil to July 14. WIZZ AIR Low-cost airlines have suspended flights from Europe to Dubai, Abu Dhabi, and Amman until mid-September. (Compiled by Josephine Mason and Jamie Freed. Elviira Lioma, Tiago Branao, Agnieszka Olesska, Bernadette HOG, Alexander Klyve Gudbrandsen, Romolo TOSIANI, Boleslaw LaSocki). Matt Scuffham and Alexander Smith edited by Susan Fenton, Milla Nissi-Prussak Jonathan Ananda Joe Bavier, Louise Heavens, Louise Heavens, Louise Heavens, Louise Heavens, Louise Heavens, Louise Heavens, Louise Heaven, Bernadette Hogg, Romolo Tosiani.
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Sources say that Tatneft Russian's TANECO refinery halts its operations following a drone attack
Two industry sources have confirmed that the TANECO oil'refinery in Russia has suspended all crude 'processing after a drone attack on June 12th. Sources said that the fires and strike at the refinery led to the closure of both primary processing units: CDU-6 with a capacity?of 20,000 tonnes per day, or 45% of the total capacity?of the refinery,?and CDU-7 which?processes more than 23,000 tons each day. Tatneft did not reply to our request for a comment. TANECO is one of Russia's technologically most advanced refineries. It has?hydrocracking and catalytic cracking units, as well as delayed?coking?units. According to data from the industry, TANECO will process 17.0 million metric tons of crude oil in 2024. This will result in 2.7 millions tons of'motor gasoline', 8.5million tons of diesel fuel, and 1.3million tons of petroleum coke. Tomaszjanowski, Editor (Reporting)
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Airbus CEO criticises European regulatory costs when it opens new line
Airbus' head urged France and the European Union to tackle high regulatory and other costs that are weighing businesses down. He also said the issue of competitiveness needs to be addressed at the French presidential elections next year. Speaking to French politicians, including the transport minister of the country, at the opening of a new assembly in Toulouse in the south of France CEO?Guillaume Faury cited labour and energy costs. He called the cost?of European regulatory obstacles "absolutely horrendous". Faury spoke at the opening of a new assembly?line for the A321neo, the most popular narrowbody model. Airbus is aiming to increase the production speed of these models. This is the second line of this kind in the vast Toulouse factory that was once dedicated to the A380 superjumbo, the world's biggest airliner. Boeing, the arch-rival of the U.S., is 'also expanding production in its former 747 jumbo factory to produce its competing 737 MAX. The planemakers are reshaping their historic wide body factories to make a?way for...smaller planes which dominate today's market. Faury, a French aviation worker and politician, told workers at the former A380 factory outside Toulouse that the production of medium-haul aircraft like the A321neo is "at the core of Airbus's strategy". Airbus' A320 medium-haul family, which includes the A321neo, has surpassed Boeing's recently-problematic 737 in terms of sales. (Reporting and editing by Kirsty Donovan, Milla Nissi Prussak and Tim Hepher)
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El Al Airlines of Israel signs an internet deal with El Musk's Starlink
El Al Israel Airlines announced on Monday that it had?signed a contract with Elon Musk’s Starlink?to provide high-speed Internet across its entire fleet from next year. The financial details of the agreement were not revealed. Israel's flag-carrier said SpaceX's Starlink would be offered at no additional cost and would allow for hundreds of passengers to connect simultaneously. This would include long-haul flights. Fast in-flight Wi Fi has become a key perk for premium airlines to attract customers. Starlink, the company that operates two-thirds (or more) of the satellites in space and generates most of SpaceX's revenue, has signed up 11 new airline clients in 2026. Amazon is a competitor. El Al's Chief Executive Levy Halevy said that the integration of Starlink technology in El Al aircraft was a major step forward. Customers can now "stay connected while flying, watch live streaming, and work and communicate without interruption." The airline's fleet is a relatively young Boeing 787 Dreamliner, which it expects to grow in the coming years as well as expanding its route network. The airline has also ordered Boeing 737 MAX planes for flights to 'Europe. El Al has seen its profits increase since the Gaza War began in October 2023. Many foreign airlines have suspended flights to Israel. This is expected to change, however, if the agreement between Washington, D.C. and Tehran to stop the Iran war remains intact. Delta and United, two of the biggest U.S. airlines, have already announced that they will resume flights to Tel Aviv in September. Ookla, an analytics company, says that Starlink is faster than older systems because it uses low-Earth orbit satellites instead of geostationary satellites. (Reporting and editing by Steven Scheer, Kirby Donovan, Joe Bavier.)
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The producers call the IMO's definition of Brazil corn-ethanol carbon footprint as a milestone.
Industry executives said that the International Maritime Organization decision defining Brazilian corn ethanol's carbon foot print is a historic step. It could position maritime transport as a future major market for this?sector. The IMO set the default value for the carbon footprint of Brazilian corn ethanol at 20.8 grams CO2e per megajoule in May. This was specifically referring biofuels produced from the second or intermediate corn crop of the country. According to the IMO, the average greenhouse gas fuel consumption in shipping is currently 93.3 grams per megajoule. Gustavo Mariano is vice president of Inpasa's trading division. He said that the IMO has defined a value for Brazilian corn ethanol, which is a major step in establishing regulations to regulate lower-carbon fuels. Mariano, in an interview said that the event was "historic and symbolic" and confirmed corn ethanol's position as a viable fuel for decarbonization. Brazil's ethanol production has been dominated for decades by sugarcane farmers. According to the industry association UNEM however, corn ethanol production soared to nearly 10 billion liters during the 2025/26 seasons, up from 2,65 billion liters when the decade began. Rafael Abud is the chief executive officer of FS Fueling sustainability, a corn ethanol manufacturer. He said that once biofuels are approved for shipping, producers may benefit from possible premiums. Abud stated that "we have invested heavily in every aspect of our product to decarbonize it," citing efforts to reduce emissions from biomass, industrial efficiency, and a project to combine bioenergy and carbon capture and storage, which could make FS ethanol carbon-negative. Brazil's second crop corn ethanol won't compete with other biofuels like sugarcane and biodiesel because of the size of the shipping industry, executives say. Instead, it will complement these fuels. Mariano stated that "if the global bunker market was converted into ethanol, it would equal almost 400 billion liters," Mariano. These volumes are so huge that we require all biofuels. Reporting by Oliver Griffin, Editing by Will Dunham
Spirit's problems expose the limits of low-cost carriers' premium strategy
Spirit Airlines' financial problems reveal that going upmarket is not the panacea to the challenges faced by low-cost carriers. These carriers are struggling with rising operating costs, changing consumer preferences, and stiff competition coming from the Big Three U.S. Airlines. Spirit Airlines, which emerged from bankruptcy in March, tried to rebrand and target more wealthy travelers to help turn around its business. In just six months the Florida-based carrier filed for bankruptcy a second time, highlighting the limitations of a strategy being replicated in the low-cost sector, with similar mixed results. The cost advantage of low-cost carriers has been eroded by the post-pandemic increase in aircraft lease costs, wages and other operating expenses. Inflation has also hit the core customers of low-cost airlines harder. Meanwhile, the Big Three, Delta, United and American, have expanded their basic economy offerings and deployed larger aircraft to compete for price-sensitive travellers.
This squeeze is felt on both sides: increasing costs and shrinking share of the market.
Spirit Airlines' strategic shift was designed to take advantage of the rising demand for high-end travel, and to build a revenue stream with a high margin to offset rising costs. Frontier Airlines, Frontier's closest competitor, has also expanded loyalty benefits and added first-class seating. Breeze Airways was founded by JetBlue veteran David Neeleman and offers larger seats, bundled amenities, and lower prices than legacy airlines.
Spirit's revenue for the quarter fell by 20% due to a steep drop in passenger numbers, and a surge in non-fuel costs. The airline reported a loss of $246 million in the quarter ending June. Frontier lost $70 million.
Spirit's operating costs in the second quarter of 2019 totaled 118%, compared to 84% in 2019. Frontier's expenses reached 108%, which is a 24 percent increase from the period before the pandemic. Cost pressures are also affecting full-service carriers, but the diversification of their revenue streams has helped them to protect margins and perform better than other carriers.
Breeze Airways CEO Neeleman attributed the problems of budget airlines to direct competition from legacy airlines. In an interview he stated that smaller carriers such as Breeze Airways and Allegiant are making money because they operate on nonstop flights with no competition.
BIG THREE MUSCLE IN
Delta, United and American use larger aircraft for domestic flights to better compete with budget-conscious passengers. Basic economy fares are now a major part of their ticket sales.
United's basic economy accounted for 15% of its domestic sales in 2018, up 2 points since 2023. Andrew Nocella is the chief commercial officer of the airline. He has described the basic economy offer as a "homerun" for United.
Neeleman said that the proliferation of basic economies was what really hurt.
Frontier CEO Barry Biffle, at a hearing in Congress last month accused legacy carriers using loyalty programs to subsidise basic economy fares. He urged lawmakers remove barriers that prevent low-cost airlines from competing equally.
He said that "too many doors and gates are closed."
PREMIUM PIVOT RUINS LOW-COST SIMPLICITY
Spirit's tiered fares include priority boarding, free snacks and drinks and streaming Wi-Fi. These features were previously unthinkable from a carrier that was known for its bare-bones services. Frontier has also upgraded its services and simplified customer service.
Analysts say that the change in policy adds complexity to the operations and reduces the simplicity which made low-cost carriers attractive. They also offer premium services that are inferior to those offered by legacy airlines.
Have you ever seen an example where an airline has tried to reposition themselves up the value chain, and managed to survive? John Grant, Senior Analyst at Travel Consultancy OAG said.
Spirit and Frontier declined to give interviews for this article.
Brand perception is still a drag
Discount airlines face a difficult branding challenge in courting the high-end traveler, as they've built up a reputation of "nickel and diming" their customers. Spirit and Frontier were ranked last by J.D. Power's survey of customer satisfaction this year. According to a U.S. Senate Report, both airlines paid staff $26 million between 2022-2023 in incentives for enforcing bag policies.
Michael Taylor, Senior Managing Director at J.D. Power, said: "The only reason people buy them is that they are basically coupons clipped." Power.
Both carriers have taken measures to improve their image. Spirit and Frontier have eliminated the standard cancellation and change fees for many fares. Frontier has extended the validity of flight credits, simplified boarding and restored live phone support to elite loyalty members.
Still, some travelers remain unconvinced. Lesly Simmons, an SF-based tech marketer, claimed to have paid twice for her checked bag on Frontier flights and never received a reimbursement.
"I could not imagine why I would choose to fly with an airline who hasn't treated me well in the past, rather than an established airline which has," said Simmons. He frequently flies United.
(source: Reuters)