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A federal watchdog criticizes the FAA's oversight of United Airlines maintenance procedures

A federal watchdog warned on Friday that the 'Federal Aviation Administration,' which oversees United Airlines' maintenance practices, is hindered due to low staffing, ineffective training of its workforce, and obstacles to accessing data from air carriers.

United Airlines' FAA supervision will be audited by the Office of Inspector General of the U.S. Transportation Department in early 2024, after the FAA increased its oversight of United following a number of safety incidents.

OIG stated Friday that the FAA’s oversight is "insufficient" to monitor safety risks. The agency has also conducted virtual inspections, as opposed to postponing them, because of a shortage of inspectors.

United declined to make a comment.

According to the report, there were vacancies in 33% of the positions at United Airlines' FAA office.

The report stated that "failure to fill vacancies in a timely manner and plan for retirements is leaving the FAA United office understaffed and unequipped to perform its surveillance duties."

FAA BOEING 737 INSPECTIONS UNDERMINED - STAFFING CRUSH

The FAA sent questions regarding the findings of the report to a letter that it sent to OIG.

In the letter to the OIG, the FAA informed them that it would "implement a more systematic approach to strengthening inspector capacity and take other measures to make sure staffing levels are sufficient to meet the surveillance requirements."

In October 2024, the FAA?said that it had found no safety issues during a review by United Airlines. It then ended its enhanced supervision and approval process to allow United Airlines to add aircraft and services.

Since the FAA only has four inspectors, it has to use those assigned to other aircraft in order to 'oversee' the 521 Boeing 737s (including the MAX 8 or 9), which make up more than half of United Airlines total fleet.

The FAA, on the other hand, has only three inspectors assigned to Boeing's fleet of 767s, which is just 53 planes.

The OIG stated that "the resources are insufficient to perform all the required surveillance on the fleet of Boeing 737s".

OIG had previously criticized the FAA for its oversight of other airlines. Meanwhile, the National Transportation Safety Board found in January that systemic FAA failures led to the mid-air collision of an American Airlines regional plane and a U.S. Army chopper on January 20, 2025. This crash resulted in the deaths 67 people.

(source: Reuters)