Latest News

Austrian supreme court rules against Ryanair add-on fees

The Austrian Consumer Information Association (ACIA) announced on Monday that low-cost carrier Ryanair had lost a case in Austria's Supreme Court over certain?passenger charges, including a fee for airport check-in.

Austria is the latest country to reject some of Ryanair’s charges. The airline announced last week that it would no longer charge parents for sitting with their children, after the British Competition Watchdog opened an inquiry into the policy.

VKI, a consumer group, reported that an Austrian court on May 14 ruled that 14 clauses of Ryanair's Terms and Conditions are illegal. VKI brought the case for the Austrian government.

The ruling relates to fees such as a EUR55 ($63), airport check-in fee, EUR15 for printing a boarding pass, EUR25 infant charge and a maximum EUR160 name change fee. The court found it problematic that certain charges can also be applied in cases where an airline may have been at fault.

Petra Leupold is the head of VKI’s legal department. She said: "The Supreme Court has made it clear that additional charges should be transparent, and they shouldn't unfairly disadvantage consumers."

VKI stated that the decision could allow passengers to claim fees they have already paid.

Ryanair rejected some of the interpretations made by the consumer group and said that the court did not declare its pricing model illegal nor order retroactive reimbursements. VKI's spokesperson stated that they had failed to win such cases in two lower courts.

The court ordered that?Ryanair cease using the clauses in Austria within 3 months.

(source: Reuters)