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Uber to roll out 'confirmed' rider badge, trip recording functions in United States

Uber is presenting features that would allow its motorists to see confirmed badges on consumer profiles and record journeys on their smart devices rather of a dashcam, the ridehailing company said on Tuesday.

This is expected to enhance safety of drivers and comes versus the backdrop of a 2021-22 security report by Uber that stated 31% of sexual attack incidents were reported by chauffeurs versus riders, while 68% were reported against drivers.

From Wednesday, Uber drivers in the U.S. will have the ability to see when a consumer has undergone extra verification actions with a Validated rider badge visible throughout a journey request.

Uber had released a pilot program in some cities earlier this year. Majority of riders there are confirmed, the company stated and its app received less problems about these clients from chauffeurs.

The business stated it has actually currently obstructed about 15,000 rider accounts with fake names.

Uber will likewise allow its drivers to tape-record video and audio during journeys utilizing the front camera on their smart devices, removing the requirement to buy a dashcam.

All recordings will be encrypted and saved on the chauffeurs' gadgets, and can not be accessed by them or Uber unless they send out it to the business for evaluation.

Uber is likewise piloting a choice where drivers can obstruct a. rider if the driver rates the trip 2 or 3 stars, constructing on its. existing policy of automatically un-matching drivers with riders. any time chauffeurs rate a trip 1 star.

(source: Reuters)