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IndiGo is under investigation by India's Competition regulator after a mass cancellation of flights

IndiGo's flight cancellations that occurred in December rattled India's air travel industry, and the competition regulator ordered an investigation.

IndiGo, India’s largest airline based on market share, cancelled 4,500 flights during the first two weeks of December. This left tens and thousands of passengers stranded across the country, raising concerns about the lack of competition in one of the fastest growing aviation markets in the world.

The?Competition Commission of India published an order on its website on Wednesday stating that IndiGo has a "dominant" position in the domestic aviation market due to its extensive network, large fleet and financial strength.

CCI: "By cancelling thousands of flights, IndiGo effectively withheld their service from the market. This created an artificial scarcity and limited consumer access to travel at times of 'peak demand.

The regulator issued an order after allegations of antitrust violation against the airline.

A lawyer filed the complaint, alleging that IndiGo's cancellations of hundreds of flights led to a huge increase in prices and inconvenience for passengers.

The regulator stated that due to the airline’s strong dominance on the market, consumers were locked into using their services and had no viable alternatives.

IndiGo's behavior 'appeared adversely to affect competition in India. The CCI?said. This prompted a formal investigation.

The airline didn't immediately respond to our request for comment.

In January, India's aviation regulator fined IndiGo $2.45m for the first time. It also issued warnings to senior managers and ordered the airline to remove its head of?operations? control from his position.

The Directorate General of Civil Aviation conducted an investigation into the airline following the implementation of stricter rules on pilot rest and duty last year. (Reporting and editing by Nishit Navin, Anil D'Silva, Shilpa Majumdar).

(source: Reuters)