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Sources say American Airlines will double the number of employees at its India tech hub.

Two people with knowledge of the matter said that American Airlines Group, the U.S. carrier, plans to double its headcount at its India technology center to 800 by early next year.

Southwest Airlines, a rival airline, announced last week that it plans to expand the global capability center in Hyderabad to 1,000 employees within the next few decades.

JPMorgan Chase and Walmart, McDonald's and Nvidia, along with Eli Lilly, have also expanded their technology operations in India, to tap into its talent pool.

These hubs, which were formerly mainly back-office functions, now handle core functions such as engineering, R&D and finance.

American Airlines will set up its Hyderabad hub in 2024, and it employs 400 people, who are mainly focused on "software engineering, artificial intelligence and cybersecurity," according to the sources.

The airline stated that it plans to continue hiring, but didn't share any specifics on the headcount. It only said that the hub is home to "several hundreds" of employees and is part of the global technology network along with U.S. teams.

The company said that teams in Fort Worth, Phoenix, and Hyderabad worked closely with the business on digitizing processes, deploying new tools to improve'speed to market and outcomes for business, and building a more resilient airline and better experience for both team members and customers.

It added that the airline has increased its IT investment and U.S. technology headcount each year since 2021.

According to a report by 2026 Nasscom and Zinnov, India is the largest GCC hub in the world, with more than 2,100 centers that employ?about 2.36 millions people, generating revenue of?nearly 100 billion dollars.

(source: Reuters)