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Ryanair expands AI use in airline operations with a five-year Google Cloud agreement

Ryanair announced on Wednesday that it will 'deploy Google Gemini AI tools, and DeepMind models throughout its operations as part of a five-year cloud partnership. The technology is used to help manage crew scheduling and make operational decisions.

Ryanair, Europe’s largest airline based on passenger numbers, announced that it would offer Alphabet’s Google Workspace services and Google Cloud to 35,000 of its employees. This will support its efforts toward a goal to?carry 300 million passengers per year by 2034.

Eddie Wilson, Ryanair's CEO, said: "To support our growth, we must ensure that we have excellent infrastructure reliability. Our new dual-cloud approach provides this, along with technology partners who match our speed and relentless emphasis on efficiency."

Ryanair's agreement with Google Cloud is an addition to the Amazon Web Services it already uses as part of its strategy to reduce risk of technology failures.

The Irish airline announced that it will use Gemini Enterprise's custom AI agents in order to automate certain decisions, improve crew scheduling, and reduce disruption.

The carrier stated that it would also use Google DeepMind Models, including AlphaEvolve, and WeatherNext to support fleet operation and maintenance scheduling. The financial terms of the deal were not disclosed.

This agreement shows 'how deploying generative AI at scale...can help industry leaders scale secure, reduce operational costs and redefine the 'travel experience, said Maureen Costello. Google Cloud Vice President for the United Kingdom Ireland and Sub-Saharan Africa.

According to aviation technology provider SITA, and airline trade group IATA studies, the aviation industry is increasing its use of AI for customer service, operations, and maintenance. Airlines are looking to improve efficiency and reliability. (Reporting and editing by William James; Sam Tabahriti)

(source: Reuters)