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United Airlines increases Chicago flights amid heated rivalry between American Airlines and United Airlines at O'Hare

United Airlines unveiled on Tuesday its largest-ever summer schedule for the?Chicago O'Hare International Airport. The airline is escalating their battle with American Airlines to gain gates and attract higher-priced passengers in the city's third-largest airport.

United Airlines, based in Chicago, said it expected to run a record number of departures daily from O'Hare during the summer season. This is up by nearly 170 compared to a year ago. The expansion comes just days after Scott Kirby, CEO of United Airlines, pledged to add as many flights as necessary to prevent American from gaining extra gates at United’s expense in the year 2026.

O'Hare Airport is one of only a few U.S. major airports that still allows two large carriers to operate hub networks simultaneously. The airlines with the highest number of flights are usually the ones that get the best gate access and most valuable landing and takeoff times. Addition of departures protects future growth, and allows airlines to compete with each other for business travelers.

Chicago is the third largest air travel market in the United States and the second largest for corporate traffic. It matters to both carriers. Its central location makes Chicago a vital connecting point for transatlantic and coast-to-coast flights.

Patrick Quayle is United's Senior Vice President of Global Network Planning. He told reporters: "We are going to build a schedule our passengers will want to fly."

CHICAGO GROWTH PLANN

United announced that it would fly nonstop between O'Hare and 222 destinations by 2026 - 47 international cities, and 175 U.S. Cities - adding services to its mix of business routes as well as leisure markets.

The expansion is part of a strategy to deepen its Midwest presence in Illinois, Michigan and Wisconsin, while also strengthening its position on major coastal markets and business centers such as Boston and Nashville.

American Airlines, which has been trying to rebuild its Chicago operation following its post-pandemic flight lagged levels of?2019, is also expanding. In the last year, American has expanded its O'Hare service to include more than 180 destinations. It began selling tickets this week for new flights from Allentown, Pennsylvania to Columbia, South Carolina, and Kahului in Hawaii.

Data from the industry shows the extent of the buildup. Airlines for America reports that O'Hare has the highest seat capacity growth of all major U.S. Airports in this quarter. The average daily departures are 25% higher in the first quarter than they were in early 2024. Summer peaks will be above 1,300 flights per day, which is roughly 250 more than two years ago.

This kind of growth can be counterproductive if there are too many seats on the market all at once. It will lower fares and profits. Quayle, however, dismissed these concerns by stating that demand has increased along with United Airlines' added capacity.

United has a lead of about 19 percentage points over American Airlines in the?local market and a 38 point advantage in corporate travel -- both of which are the largest gaps in recent decades.

Why the size of a schedule is important

O'Hare's gate access is a key factor in determining how many flights the airlines can schedule and how reliable they are. Cirium reports that United is responsible for about half of the scheduled flights at O'Hare, while American operates a third.

United was awarded?five gates by a city-led reallocation in late 2013 while American lost four. American Airlines has acquired two gates in the past from bankrupt Spirit Airlines. It is expected to gain further access with its increased flying.

Kirby said last week that United made about $500 million last year in Chicago while American lost the same amount. He warned that these losses could grow to $1 billion by 2026.

American has dismissed Kirby’s claims as “inconsistent” and “unsubstantiated”, and says that it is gaining market share in the local area and signing up new loyalty members.

United claims that years of investments at O'Hare have paid off. The airline cites improved on-time performances and fewer cancelations and plans to hire 2,500 more people at the airport in 2019. Executives cite other upgrades, including Airbus A321neo planes, expanded lounges, and Starlink Wi Fi now on about one-third of flights departing from O'Hare.

Quayle stated, "It is about serving our customer." (Reporting and editing by Jamie Freed; Rajesh Kumar Singh)

(source: Reuters)