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India's air travel chaos has eased, but IndiGo still leaves hundreds of people stranded

The crowds at Indian airports dwindled on Saturday, but hundreds of passengers gathered outside Bengaluru airport and Mumbai airports. 385 IndiGo flight cancellations were announced in the fifth day during a crisis that has affected the country's largest airline.

IndiGo has cancelled thousands of flights this week, causing a major disruption in air travel across India. The government announced special relief to the carrier to clear the backlog and began operating some trains.

The airline has been in crisis for 20 years. It was once known as a reliable carrier that offered low-cost tickets and prided itself on its on-time performance.

IndiGo admitted that it did not plan well ahead of the November 1 deadline for implementing stricter rules regarding night flying and pilots' weekly rest. This led to issues with roster planning during this past week.

More than 1,000 IndiGo flight were cancelled on Friday. Delhi Airport posted on X that flight operations were gradually returning, but IndiGo flights continued to be affected.

According to airport sources, IndiGo cancelled 124 flights in Bengaluru on Saturday.

IndiGo said that it would return to normal between December 10 and 15.

Photographers on the scene said that hundreds of passengers were still gathered at Bengaluru and Mumbai airports Saturday. Some were unaware of their cancellations.

Satish Konde was supposed to take a connecting flight from Mumbai to Nagpur, a western city, and was checked-in, but later told that the flight was cancelled.

At the airport, he said: "I'm waiting for my bags to be returned."

The new rules have not forced other major Indian airlines to cancel flights, such as Air India or Akasa. (Aditi Shah, Abhijith, Arpan, Dhwani and Aditi Pandya contributed to the report; Aditya Kalra wrote it; Sam Holmes edited it)

(source: Reuters)