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HSBC Hong Kong Mobile Banking Services restored after issues

HSBC said Monday that all 'digital'services were back to normal in Hong Kong before 2 p.m. local (0600 GMT) after customers experienced problems using the HSBC?mobile banking application earlier in the day.

In an email to customers, the bank stated that "all our services were back to normal before 2:00 pm today." We apologize for any inconvenience caused.

It had earlier stated that some customers were experiencing difficulty in accessing certain services, and it was working on a solution.

HSBC 'didn't say what caused the problem or how many customers were affected. Reports stated that'some users were locked out of the application earlier in the day. Media reports from the time said that Hong Kong services of the bank also experienced a disruption in late January.

(source: Reuters)