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Amazon takes action against India's delivery partner following fire investigation

Amazon announced on Thursday that it would take "appropriate actions" against a third-party partner in India, once the police investigation into an alleged fire which killed two workers is completed.

Amazon, one of India's largest ecommerce companies, has also launched an independent "internal" investigation into the incident. A source with first-hand knowledge confirmed this. Source refused to identify themselves publicly, citing confidentiality.

On June 5, two people were killed in a fire at M&M Logistics Solutions. The company is an Amazon partner and delivers goods to the state of Uttarakhand. According to the document of state police, there was no fire alarm in the building, nor were smoke detectors or a fire safety clearance.

Amazon issued a statement to '. "We will take appropriate action in accordance with our policies as soon as the investigation (by local authorities) is completed," Amazon stated in a?.

M&M Logistics and the State police of Uttarakhand did not answer any questions.

UNION CALLS FOR PROBE

Amazon was under scrutiny by India's national human rights commission in 2024 over accusations of labour law violations at a warehouse located near New Delhi during a severe heatwave. Later, the commission learned that the state had taken legal action against Amazon under India's Labour Law.

Amazon has stated that the safety and well-being of its employees is their top priority.

The Amazon India Workers Union issued a statement in which it demanded that a judge conduct an independent investigation into the deaths of the five people on June 5, and called this incident an example of "a grave failing of workplace safety and human dignity."

According to an Amazon press release from 2023, M&M Logistics Solutions operates 45 Amazon delivery centres?in 21 different cities?, delivering packages for the ecommerce company across northern India.

M&M Logistics Solutions, a third-party supplier, is not allowed to work in an unsafe environment for people, which includes uncontrolled fires. This is stated by Amazon's code of conduct for suppliers and vendor. According to the code, third-party vendors can be terminated or suspended for violating its standards.

(source: Reuters)