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Microsoft blames Delta for its struggle to recuperate from global cyber outage

Microsoft blamed Delta Air Lines on Tuesday for its dayslong struggle to recuperate from an international cyber outage that led it to cancel more than 6,000 flights.

The flight disturbances stranded numerous countless tourists and are estimated to cost the Atlanta-based airline company $ 500 million.

Last week, Delta's CEO Ed Bastian informed CNBC that while the airline company heavily counts on Microsoft and CrowdStrike, both tech companies had actually failed to provide an remarkable. service. In the interview, he also said that Microsoft had the. most fragile platform.

Microsoft stated it is still investigating the situations. surrounding the CrowdStrike occurrence to comprehend why other. airline companies, including American and United, fully. restored their operations so much faster than Delta.

It, however, included that its initial review recommended. that Delta, unlike its rivals, obviously had not. modernized its IT facilities.

In a letter from an external lawyer, the company dubbed the. airline company's remarks incomplete, incorrect, misleading, and damaging. to Microsoft and its track record.

Microsoft stated its workers consistently offered to help. Delta following the failure, but the U.S. carrier turned them. down. The tech giant stated its CEO Satya Nadella emailed Bastian,. however never got a reply.

It implicated Delta of utilizing services of other innovation. providers for its crew-tracking and scheduling system and. declared it as a likely reason for declining its help.

Delta was not right away offered for remarks.

CrowdStrike has actually also declined Delta's claim that it should. be blamed for flight interruptions.

(source: Reuters)