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KLM loses Delta Air France and Air France ground service customers

Air France KLM, the Dutch branch of Air France KLM, announced on Monday that Air France and Delta will no longer use its ground services in Amsterdam Schiphol Airport following the weeks-long strikes of its ground crew.

KLM said that the airlines told them they were looking for a new ground handling partner in Schiphol - one of Europe's most busy airports.

KLM issued a statement saying that the decision had immediate operational implications, especially for its ground services division.

The financial and employment implications of this decision is currently being assessed.

Delta and Air France have not responded to comments. KLM Amsterdam's ground crew has been striking for several weeks, demanding higher wages and improved working conditions. This led to hundreds of cancellations.

Anoesjka Aspeslagh, KLM's spokesperson said: "This played a major role in Delta and Air France's decision."

They have suffered damages of millions of Euros and were forced to disappoint many of their clients.

The CNV, a labour union, said that the decision of KLM's partners had nothing to do with the strike. It would not affect the resolve of the ground crew.

Souleiman Amallah, the union's spokesman for CNV, said that the negotiations between the airlines concerned had just begun.

KLM struck a deal earlier this month with a number of unions. However, not with two major ones who have continued to strike and announced a larger and newer strike on Wednesday.

The court ruled on Monday that the strike could only take place if the unions guarantee the flights of KLM’s international partners will not be affected.

KLM Ground Services handles 17 Delta daily incoming flights and 12 Air France flights, for a total 380 flights per day.

(source: Reuters)