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Careem suspends its decade-old Pakistan services

Careem, Uber’s ride-hailing division in the Middle East will suspend its Pakistani service on 18 July, citing economic issues, increasing competition, and capital restrictions. This marks an end to its core business, which was pioneered in Pakistan nearly a decade earlier.

This move highlights the strains on Pakistan's digital industry as tech firms cut back due to high inflation, weak demand from consumers, and tighter capital flows. Careem's nearly 10-year run is over. The app was launched in 2015, and quickly became the dominant player in mobile apps.

In a LinkedIn posting on Wednesday, Mudassir Shaikha, Careem's co-founder, CEO, and founder, Mudassir Sheikha said, "This was a very difficult decision." The challenging macroeconomic realities, increasing competition and global capital allocation, made it difficult to justify the levels of investment required to deliver a reliable and safe service in the country.

Careem has helped to normalize digital payment, app-based bookings and female ridership.

In recent years, newer players such as the Latin American inDrive and Russia's Yango have entered major cities with low-cost models.

Uber will leave Pakistan in 2022.

Since 2022, Pakistan's startup eco-system has been under pressure as venture capital funding has dried up, the inflation rate soared to 38%, before dropping to 3.5% and consumption has weakened. Airlift, Swvl VavaCars, and Truck?It?In are among the startups that have closed or reduced their operations.

Uber, Lyft, and Grab, among others, have diversified their services to include payment and delivery. In emerging markets, rising costs, regulations, and thin margins have increased the pressure.

Uber is still operating in some parts of the Middle East, North Africa and Europe but has pulled out where profits are not possible. (Reporting and editing by Toby Chopra in Islamabad, Ariba Sharif in Islamabad)

(source: Reuters)