Latest News

Special delivery: Italy’s postman joins AI infrastructure race

Italy's national postman has been chosen as the unlikely champion for developing its technology infrastructure and protecting digital sovereignty. Poste Italiane, a?postal services that pays pensions via 12,600 post office locations in remote towns, as common as local churches, bets on its EUR13.5billion ($15.4billion)?bid to Telecom Italia for it to accelerate the shift towards digital, telecom, and cloud services.

Poste, which is two-thirds state owned, began its digital transformation at the beginning of the 2000s when it ventured into electronic payments. In the last decade, it has registered 30 million users (around 70%) to Italy's digital identity system for online access to public services.

Poste, Italy's largest retail network, serves 46 million customers in banking, insurance and telecommunications. It also offers public services, such as passport applications, through its branches to those who are less tech-savvy. The deal with TIM is part of a larger sovereign cloud push across Europe. Domestic telecom and tech companies in Germany and France are building cloud and AI-based infrastructure to support strategic sectors like defence and healthcare, as well as parts of public administration.

BUILDING UP THE TECH CAPACITY

Poste argues that the tie-up?creates a larger, state-backed group capable of building distributed computing infrastructure throughout the country', a person familiar with the plans for TIM stated.

Poste said that even without the financial firepower or the size of U.S. technology giants like Amazon, Google, or Microsoft, the new entity could be a supplier to these companies.

Telecom operators provide infrastructure services to large tech companies, including fibre networks and data centres. They also offer local network access points near end users.

TIM, with 125 megawatts of installed data center capacity, is one of the top three operators in the country. Italy's installed capacity is only 15% that of Germany. Poste-TIM, along with TIM's data centres, could increase computing capacity in widely distributed telecom hubs. They could also convert former postal sorting centers into local edge-computing clusters. This would bring processing power?closer the users, Poste argued. The person said that TIM's mobile networks sites may also be used in the future. Poste and TIM declined to comment. Antonio Capone is the dean of Milan's Politecnico University School of Industrial and Information Engineering.

Capone said that telecom operators have assets located across the country and are therefore well-positioned to develop these facilities.

Poste has a right to be focused on this emerging trend. He said that managing a distributed network was more difficult from an operational perspective -- consider maintenance, cooling and power management. But it's a challenge worth embracing.

Italy's energy costs are much higher than those of France or Spain, and Europe is lagging behind in terms of AI investments and infrastructure.

The Tough Journey of Tim

A failed privatisation 30 years ago left TIM in debt. Since then, it has faced fierce price competition which has slashed profits and limited its ability to spend on upgrading infrastructure. TIM's debt-to-core profit ratio has been halved and its revenue per employee almost doubled with the sale of its fixed network in 2024 to U.S. Fund KKR. However, TIM will struggle to maintain its 5G and cloud investment plans despite doubling their revenue.

Italy has made some progress in 5G technology. However, AI-powered services need advanced 5G networks. In the U.S., these accounts for a fifth (or more) of all mobile connections. Spain is the only European nation where this figure is higher than 5%.

"Building a network for 5G is 'extremely expensive and you need to scale it up in order to make it viable. You cannot sustain four mobile operators in a country like Italy," a TIM investor stated, adding that the investment case was based on the expected consolidation of industry. TIM is in competition with Vodafone-Fastweb and WindTre. WindTre owned by Hong Kong conglomerate CK Hutchison and France's Iliad began exploring a 'tie-up. Poste owns already 20% of TIM. If the number of phone operators is reduced to three, a full takeover would allow Italy to reap higher profits at the former monopoly. The investor declined to comment on whether or not they would accept the offer and requested anonymity. However, he noted that the rise in Poste shares since the announcement indicated the market believed the benefits of the deal could exceed the EUR700 million target.

The investor said that as a state-backed entity, the new entity would be able to handle sensitive communications including those in defence. He also pointed out?Poste’s "low leverage business with strong cash-generation from payments, financial services, and insurance."

Poste said that the tie-up will support TIM in its efforts to expand outside of its traditional consumer business, which is shrinking since more than a decade. This includes cloud and cybersecurity services, as well as higher margin corporate clients. From a commercial perspective, the combination makes sense: a wider range of services can be offered to a larger customer base. Claudio Baretti, partner at AlixPartners consultancy, said that this increases switching costs while also helping to retain customers. ($1 = 0.8763 euros)

(source: Reuters)