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Boeing information production concerns at 737 MAX 9 mid-air emergency hearing

The U.S. National Transportation Security Board on Tuesday is questioning secret witnesses from Boeing, Spirit AeroSystems and the Federal Air Travel Administration on the midair cabin panel blowout of an Alaska Airlines 737 MAX 9 door plug in January.

Throughout the start of its two-day investigative hearing, the board launched 3,800 pages of factual reports and interviews from the ongoing investigation.

The occurrence terribly harmed Boeing's reputation and caused limit 9 being grounded for two weeks, a ban by the FAA on broadening production, a criminal examination and the departure of several key executives. Boeing has pledged to make key quality enhancements.

Boeing's senior vice president for quality, Elizabeth Lund, and Doug Ackerman, vice president of supplier quality for Boeing, are testifying Tuesday during the hearings arranged to last 20 hours over two days. Ackerman said Boeing has 1,200 active suppliers for its industrial airplanes and 200 supplier quality auditors.

Lund stated Tuesday Boeing is still building in the 20s for monthly MAX production - far fewer MAXs than the 38 per month it is enabled to produce. We are working our way back up. But at one point I think we were as low as 8, Lund told the NTSB.

A flight attendant explained a moment of horror when the door plug burnt out. And after that, simply suddenly, there was simply a truly loud bang and lots of whooshing air, like the door burst open, the flight attendant said. Masks came down, I saw the galley curtain get sucked towards the cabin.

Terry George, senior vice president and general supervisor for Boeing Program at Spirit AeroSystems, and Scott Grabon, a senior director for 737 quality at Spirit, that makes the fuselage for limit, likewise affirmed Tuesday.

Last month Boeing agreed to buy back Spirit AeroSystems, whose core plants it spun off in 2005, for $4.7 billion in stock.

The hearing is reviewing concerns consisting of 737 production and assessments, security management and quality management systems, FAA oversight, and problems surrounding the opening and closing of the door plug.

' TOO HANDS OFF'

Boeing has actually stated no documents exists to document the removal of four crucial missing bolts. Lund stated Boeing has now put a bright blue and yellow sign on the door plug when it gets to the factory that states in huge letters: Do closed and adds a. redundancy to ensure that the plug is not accidentally. opened.

In June, FAA Administrator Mike Whitaker stated the firm was. too hands off in its oversight of Boeing before January. FAA. workers told the NTSB that Boeing workers did not constantly. followed needed processes.

Jonathan Arnold, Aviation Security Inspector at the FAA, stated. a systemic concern he saw at Boeing's factory was staff members. not following the directions.

That appears to be systemic where they differ their. instructions. And typically, tool control is what I see most,. Arnold said.

Lund said before the Jan. 5 accident, every 737 fuselage. provided to Boeing had flaws - but the secret is making certain. they are workable. What we don't desire is the truly huge. flaws that are impactful to the production system, Lund said. We were starting to see increasingly more of those type of. issues. I will tell you right around the time of the accident.

The interviews likewise addressed concerns of factory culture,. which has been under fire in congressional hearings. Whistleblowers have alleged that Boeing struck back versus. individuals coming forward with safety concerns on the factory floor.

Boeing executive Carole Murray described various problems. with fuselages coming from Spirit AeroSystems in the run-up to. the accident. We had defects. Sealant was one of our most significant. problems that we had write-ups on, she stated. We had multiple. escapements around the window frame, skin flaws.

Michelle Delgado, a structures mechanic who worked as a. contractor at Boeing and did the rework on the Alaska MAX 9. aircraft, informed NTSB the workload is heavy and needs working. long hours.

When we're extremely overloaded with work, it is pressing. because with whatever we have actually cut down on some workers, so now. it resembles in order for me to not have to handle a worse. circumstance tomorrow, I 'd rather work a 12 to 13-hour shift to get. it all done, for my sake, so I do not need to handle people. the next day.

Also in June, the NTSB stated Boeing broke examination. guidelines when Lund provided non-public details to media and. speculated about possible causes.

Last month, Boeing agreed to plead guilty to a criminal. scams conspiracy charge and pay a fine of a minimum of $243.6. million to resolve a Justice Department investigation into 2. 737 MAX deadly crashes.

(source: Reuters)