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UK air traffic control service requires to find out lessons of 2023 disaster, report states

Britain's air travel regulator said the nation's air traffic operator ought to review its contingency strategies and inform airlines of possible interruption previously, in its report on an air traffic meltdown in August 2023.

The occurrence, brought on by an IT failure, affected 700,000 travelers in the peak holiday. The disturbance was condemned by the government, visitors and airline company managers, who said it would cost them over 100 million pounds ($ 127 million) in. refunds and compensation.

The report makes clear once again that airlines and. travelers were severely let down by NATS due to its failure of. resilience and absence of planning, easyJet Chief Executive Johan. Lundgren stated in a declaration.

The Civil Air Travel Authority (CAA) on Thursday made 34. suggestions in its last report, consisting of more detailed. collaboration in between the air traffic operator NATS, airline companies. and airports, and a review of contingency strategies.

Airline companies cheered the results of the review and required. the government to act.

Federal government needs to consider all required legal modifications. to improve risk-sharing and make sure provider-- not. guests-- pay of their own failures in future,. said Tim Alderslade, the head of UK airline company trade body Airlines. UK.

The CAA said it would also analyze the reward structure. used to pay NATS.

The NATS IT failure last year was an extraordinary event. that all of us hope never ever takes place again, so I welcome the last. report and its suggestions to strengthen the sector and. bring back guest self-confidence, transportation minister Louise Haigh. said in a statement.

(source: Reuters)