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M&S to return to growth in profit after cyber-hack related slump

Marks & Spencer, a British'retailer', has forecast that profits will grow in its upcoming financial year. In 2025/26 the retailer suffered a 24% drop due to a hacking incident which led to a suspension of online clothing orders for seven weeks. This resulted in a decline in sales and margins.

M&S is a 142-year old retailer that has been a household name in the UK for decades. It said it was entering its 2026/27 fiscal year with a 'clear plan' and a'strong balance sheet. They were also focused on improving product availability and customer service.

It said that "Profit growth will resume in 2024/25".

M&S's outlook for 'current year' includes higher fuel and freight costs, as well as continued government taxes and regulatory pressures on the sector.

It said that these costs are being reduced through better buying, reinvesting in value to drive volume, and by reducing structural costs.

(source: Reuters)