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Italy's biggest bank Intesa states all tech issues dealt with

Intesa Sanpaolo has dealt with all technical problems that made it challenging for customers to access its home banking app on Monday, a representative for Italy's most significant bank stated, after users reported issues with the services earlier in the day.

All gain access to channels are back to typical, the representative informed Reuters. Pension payments which were due on Monday will be frequently credited with a Dec. 2 date, the person included.

Previously on Monday, Intesa stated extreme traffic at the start of the month, when a variety of payments are arranged, had contributed in the services breakdown.

Tracking website Downdector.com, which gathers status reports from a variety of sources, showed a peak of more 7,000 reports after 0600 GMT, which was up to around 2,000 by 0900 GMT.

Intesa has made an innovation upgrade to switch to a cloud IT facilities, an essential target under CEO Carlo Messina.

It has actually launched a cloud-based digital bank called Isybank and has said it will migrate its whole banking operations to the cloud - something couple of high-street loan providers globally have attempted given the technical challenge of a complete shift - by the end of next year.

(source: Reuters)