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Recent major tech failures

Cloudfare, a web-infrastructure company, was affected by a global outage Tuesday. This left major internet platforms unreachable globally.

The second major Internet disruption in the last year has been the failure of Amazon's cloud service unit AWS.

In chronological order, here are the most recent tech outages.

BRITISH AERIALWAYS British Airways, owned by IAG, was hit in May 2017 by a major failure of its computer system that left 75,000 passengers stranded over a long weekend. This led to a disastrous public relations situation and promises from the airline that they would improve in the future. Media reports claim that a maintenance worker accidentally turned off the power.

A Google outage that occurred on December 14, 2020, affected some of Google's most popular products including YouTube Gmail and Google Drive for one hour. According to the outage monitoring site DownDetector more than 12,000 YouTube customers were affected around the world including in the United States of America, Britain, and India.

FASTLY On June 20, 2021, thousands government, news, and social media sites across the world were affected by an hour-long widespread outage that was linked to U.S. cloud company Fastly. This issue affected many high-traffic sites, including Reddit.com, Amazon.com, CNN, PayPal.com, Spotify, Al Jazeera Media Network, and The New York Times. Outages ranged from a few moments to an hour.

AKAMAI Websites for dozens of Australian financial institutions and US airlines were temporarily down on 17 June 2021 due to server-related glitches. The firm said that the bug was the cause of the problem.

META Meta's social media platforms Facebook WhatsApp and Instagram were down for six hours in October 2021. 10.6 Million users reported problems around the world. The company claimed that the outage was due to a configuration error.

X Corp's social media platform Twitter was affected by a major outage in December 2022. For several hours, users were unable to use the platform or access its features. At the height of the disruption, Downdetector recorded more than 10,000 users affected from the United States. About 2,500 users were from Japan and approximately 2,500 people from the UK.

CROWDSTRIKE On July 19, 2024, a software update from global cybersecurity firm CrowdStrike caused global computer system outages lasting several hours for Microsoft customers.

Globally, services from healthcare to shipping and finance to airlines were affected. After the outage, businesses were left with a backlog of cancelled and delayed flights, medical appointments, and missed orders.

Amazon's Cloud Services unit, which hosts computer applications and processes for businesses around the globe, experienced an outage in October 2025. This caused disruptions across industries and took down popular apps such as Reddit and Snapchat.

The disruption forced workers in London and Tokyo to go offline, stopping them from performing normal daily tasks such as paying their hairdressers or changing airline tickets.

AWS's Northern Virginia cluster (also known as US-EAST-1) was responsible for a major Internet meltdown at least three times in the last five years.

CLOUDFARE

On November 18, 2025, the web-infrastructure company, whose network handled about a fifth web traffic, suffered an outage that prevented thousands of users from accessing popular internet platforms including X, ChatGPT, and others.

Cloudfare stated in an update at 1148 GMT that it was "experiencing a degradation of internal service". Cloudfare said in a update at 1442 GMT that it had fixed the issue.

(source: Reuters)