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US importers use brokers to negotiate Trump's tariffs at a price

U.S. importers rely on customs brokers more and more to keep up with the ever-changing policies of President Donald Trump. The industry said that the booming demand for assistance in processing foreign products has increased the cost of these services, which adds another cost to tariffs.

Customs brokerages, which were until recently an unrecognized branch of the import industry, now handle all the paperwork required to process shipments, calculate tariff bills, and calculate the paperwork. Brokers interviewed by said they were raising their fees. Major logistics companies like Memphis, Tennessee based FedEx, and Germany based DHL have also added staff to their customs teams.

Customs brokerage is estimated by market research firms to be a $5 billion dollar industry in the United States. Although hiring a customs broker is not mandatory, the complexity of U.S. tariffs & regulations is driving more importers into the market.

JD Gonzalez, an independent broker based in Laredo, Texas, answers dozens of client questions every day. Clients are concerned about what they might owe U.S. Customs and Border Protection and are unsure whether or not to proceed with shipments.

Brokers spend more time than ever on customs forms, and in some cases have implemented new IT systems.

"With all of the new information that we need to process, we've had to throw out some of the automated processes we used, so we've got more work to be done," said JD Gonzales, who is president of the custom brokerage trade association NCBFAA.

This trend is part a larger wave of corporate efforts aimed at bolstering trade compliance operations. As of Wednesday, major companies such as Nike, Amazon, and Lowe's had posted job listings for trade and customs specialists.

Nike posted a job on its careers website seeking a "lead", who would "play an important role in shaping our trade compliance framework," the post said. Amazon's careers site listed at least ten U.S. Customs Brokerage jobs. Lowe's listed three.

Nike, Amazon and Lowe's have not responded to our requests for comment.

Fees Increased

Brokers often base their charges on the number codes they have to enter in order to classify a shipment. These line items, also known as harmonized Tariff Schedule Codes, help border officials to distinguish between car parts and children's toys. They can then determine the correct tariff rates.

Before Trump's frenetic policies on tariffs, fees were anywhere from $4 to $7 for each code. Gonzalez stated that the additional costs brokers have incurred while ramping up systems to deal with the tariff changes has led to some increasing fees by $1-$5 per code.

Gonzalez claimed that he had raised fees only "nominally," but Steve Bozicevic of A&A Customs Brokers, based in Seattle and Vancouver said his company increased the fee by $3 for each product type imported to the U.S. due to merchandise being subjected "tariff stacking," which is a term used when an item is subjected multiple tariffs.

Bozicevic stated that "we raised the rates for U.S. due to the added complexity." He said that the company hasn't raised rates on imports to Canada, because "there is no new complexity."

United Parcel Service increased brokerage rates between $3.75 to $50 per import entry in December, depending on country of origin. UPS's spokesperson said that the move was not related to tariff changes and was part of a general rate increase. FedEx's Logistics arm increased its customs brokerage base rates by 4%, according to the company spokesperson.

The larger logistics companies that offer brokerage services as part of their shipping offerings are also increasing staff. DHL's DHL Express shipping division claims that the company has increased its U.S. Customs Entry team headcount by 30% since February.

According to the LinkedIn Jobs page, FedEx has more than 40 job openings in its customs teams and trade departments, most of which are based in America. UPS has 10 positions in the U.S., according to their jobs website.

FedEx "adjusts our network to meet the demand" of an evolving tariff landscape. "This includes hiring additional customs broker roles," said the spokesperson. UPS declined to comment about the job listings.

Brokers, trade lawyers, and other professionals in the trade industry say that historically, tariff changes were less frequent. They also came with a lead time of weeks, which allowed brokers to prepare and give logistical feedback to CBP.

Compare this to Trump's sudden announcement of 50% steel and aluminum tariffs last week, forcing U.S. Customs Department to publish an official guide just hours before midnight.

"Many customs brokers clear shipments in advance, and then you need to go back and retroactively fix it," said Miami's Ralph De La Rosa. His father founded Imperial Freight Brokers 54 years ago.

Brokers who did not raise their fees say that the increase in HTS codes is making services more expensive.

Importers reduced shipments after Trump's announcement of massive tariffs on April 2. They had frontloaded purchases earlier in year to get ahead the expected increase in duties.

According to the U.S. Bureau of Economic Analysis, imports of consumer products, including cell phones and household items, fell $68.9 Billion to $277.9 Billion in April compared to a month earlier. Trump announced new tariffs for steel and aluminum in the month of June, and threatened to impose tariffs of 50% on European Union imports in May.

A federal appellate court ruled on Tuesday that tariffs could remain in place while the appeals process is underway, after a US trade court ruled the president had overstepped his executive power and blocked the duties. The appellate court scheduled arguments for the 31st of July. Reporting by Arriana McCLymore in New York and Nicholas Brown, editing by Lisa Jucca and David Gaffen, Andrea Ricci

(source: Reuters)