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US safety board criticizes Boeing and FAA for 737 MAX panel blowout

Officials said that a U.S. National Transportation Safety Board (NTSB) investigation found that Boeing's ineffective actions and the Federal Aviation Administration's ineffective oversight led to a midair cabin panel explosion of a new 737 MAX 9 in January 2024, which spun the planemaker in a major crisis. The board criticised Boeing's safety culture, and its failure to properly install four bolts on a new Alaska Airlines MAX 9 plane. The NTSB chair Jennifer Homendy stated at a Tuesday meeting to determine the probable causes that the accident was completely avoidable. She said that Boeing should have addressed the unauthorized production work that was identified by numerous Boeing internal audits reports, quality alerts, and regulatory compliance issues long ago.

Homendy stated that "the safety deficiencies which led to this incident should have been obvious to Boeing and the FAA." It's a miracle no one was killed or suffered serious injuries.

The accident led the Justice Department (JD) to launch a criminal probe and declare Boeing in violation of a deferred prosecution 2021 agreement. Dave Calhoun, the CEO of Boeing, announced that he would resign within a few month after the mid-air panels blew out.

Homendy praised the new Boeing CEO Kelly Ortberg, but added that "he's got his work cut out, there are a lot challenges to be addressed, and it will take time."

The incident severely damaged Boeing's image and resulted in the MAX 9 being grounded for two weeks. In addition, the FAA imposed a monthly production limit of 38 aircraft by the FAA. This cap is still in place.

Boeing did not create any paperwork to document the removal or reinstallation of the 737 MAX 9 emergency exit door plug – a metal piece shaped like a small door – during production. The NTSB also stated that Boeing was unaware of which employees were involved.

Boeing has not commented on the meeting.

Michael Whitaker, the then FAA administrator in June 2024, said the agency had been "too hands-off" with Boeing oversight. It has increased the number of inspections at Spirit AeroSystems and Boeing factories. Boeing agreed to plead guilty last July to a criminal conspiracy charge following two fatal 737 MAX crash in Indonesia and Ethiopia. Last month, it struck a deal to avoid a plea of guilty with the Justice Department.

The Justice Department asked a court to approve the agreement, which would allow Boeing to avoid having to plead guilty or face oversight by an external monitor. However, it will also require that Boeing pay an extra $444.5 in a fund for crash victims to be split equally between each crash victim. (Reporting and editing by Jamie Freed, Margueritachoy and David Shepardson)

(source: Reuters)