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Boeing wants to improve relations with customers over the 777X delays

Boeing will not use this week's Dubai Airshow to announce new orders, but rather to outline the certification path for its long-delayed mini-jumbo 777x programme.

Boeing announced last month a new delay, and took a $4.9billion charge for its biggest twin-engined aircraft, pushing delivery to 2027, which is seven years later than initially planned.

Stephanie Pope, CEO of Boeing Commercial Airplanes, said that she would not be placing orders in the next 2 to 3 days.

Pope said, "It is about being transparent and engaging with our customers. We will highlight the progress...and any concerns or issues they may have."

Pope spoke after the head host airline Emirates, the largest customer of the jet, said Aviation Week that he was "miffed", to learn about the delays from the media.

When asked about the comments during a pre-show press briefing, Pope did not comment directly on discussions between Emirates, but stated that it was "unacceptable for me to have any of our clients be surprised and our focus is being as transparent as we can".

Pope confirmed that Air Current's report that Boeing has won regulatory approval for the next and most crucial phase of certification trials, the 777X, was correct.

She told reporters that demand for jetliners remains high.

Boeing is leading this year's race for orders against Airbus, after an influx of orders coincided with the visit by U.S. president Donald Trump to the Gulf in May. Analysts predicted a quieter-than-usual Dubai Airshow.

Sources in the industry have stated that flydubai is expected announce an order at the event. However, Airbus will win part of business from the airline, which was previously a Boeing-only carrier, following back and forth negotiations leading up to this show.

Last year, the CEO of the carrier said that it would place a record order after buying 175 Boeing aircraft in 2017. (Reporting and editing by Tim Hepher)

(source: Reuters)