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By the end of 2026, Availity Healthcare IT will triple its India-based tech staff.

Availity, a U.S.-based healthcare IT company, will triple its staff in its India tech center by the end of 2026. The firm wants to expand its tech capabilities and address cost pressures within the U.S. health care system.

Sean Keneally, chief operating officer, said that the company would expand its Bengaluru capabilities centre. It aims to increase headcount to 400 by 2025 from 250, and 800 by 2026.

Availity is a healthcare information network that Novo Holdings has created. It connects hospitals, payers and insurers. Novo Holdings, the majority shareholder in Danish drugmaker Novo Nordisk, is owned by Novo Holdings.

Keneally stated that Availity India's centre will soon expand to include technology, product, operations and corporate roles.

Once seen as low-cost outsourcing hubs, global capability centers (GCCs), in India now manage operations, finance, and research and development for the parent companies.

The expansion of Availity in India coincides with the changing reimbursement and coverage models within the U.S. health care system. The company sees the move as timely as U.S. payers are under financial pressure due to reimbursement cuts and coverage decreases.

Keneally stated that lower Medicare and Medicaid reimbursements rates have left healthcare providers with "almost inaccessible" care, leaving their customers with limited budgets to innovate.

He said that the customers were looking for technology solutions to solve their problems.

Keneally stated that Availity customers who operate GCCs also have offices in India. The India centre will work directly with these local teams.

(source: Reuters)