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Recent major tech failures

Amazon's cloud service unit AWS suffered a major outage Monday, affecting major websites and applications globally. This was the first major internet interruption since CrowdStrike's malfunction last year.

In chronological order, here are the most recent tech outages.

BRITISH AERIALWAYS IAG's British Airways suffered a major computer failure in May 2017, which left 75,000 passengers stranded over a long holiday weekend. The incident caused a PR disaster, and the airline promised to do better going forward. Media reports claim that a maintenance worker accidentally turned off the power.

A Google outage that occurred on December 14, 2020, affected some of Google's most popular products including YouTube, Gmail, and Google Drive for one hour. According to the outage monitoring site DownDetector more than 12,000 YouTube customers were affected around the world including in the United States of America, Britain, and India.

FASTLY On June 20, 2021, the cloud-based company Fastly in the United States was responsible for a global outage lasting an hour. This issue affected many high-traffic sites, including Reddit.com, Amazon.com, CNN, PayPal.com, Spotify, Al Jazeera Media Network, and The New York Times. Outages ranged from a few moments to an hour.

AKAMAI Websites for dozens of Australian financial institutions and US airlines were temporarily down on 17 June 2021 due to server-related glitches. The firm said that the bug was the cause of the problem.

META Meta's social media platforms Facebook WhatsApp and Instagram were down for six hours in October 2021. 10.6 Million users reported problems around the world. The company claimed that the outage was due to a configuration error.

X Corp's social media platform Twitter was affected by a major outage in December 2022. For several hours, users were unable to use the platform or access its features. At the height of the disruption, Downdetector identified more than 10,000 users affected from the United States. About 2,500 users were from Japan and approximately 2,500 people from the UK.

CROWDSTRIKE On July 19, 2024, a software update from global cybersecurity firm CrowdStrike caused global computer system outages lasting several hours for Microsoft customers.

Globally, services from healthcare to shipping and finance have been affected. After the outage, businesses were left with a backlog of delayed or canceled flights, medical appointments, missed order and other issues.

Amazon's cloud service unit will be affected by an outage in October 2025. This will disrupt operations around the globe and take down popular apps such as Fortnite and Snapchat.

AWS stated in an update posted on its website at 0711 GMT that it had noticed increased "error rates" and "latency" for several services. It said in a later post that the issue had been fully resolved and most operations were running normally. Reporting by Philippe Leroy Beaulieu in Gdansk and Eva Orsolya Papp; Editing by Mark Potter, Milla Nissi and Prussak

(source: Reuters)